Frequently asked questions

Yes. GHALYA is its own brand. None of our perfumes is a dupe or inspired by another brand. In Brazil they are sold by Torello Group LTDA, CNPJ 55.332.789/0001-70.

Read each perfume's description and notes. If you like warm spices, start with MAI. For something fresh and fruity, LAYL. For florals, MEERAH. For sweet perfumes, AYA. Still unsure? Message us on WhatsApp and we will help you choose. You also have 7 days after delivery to change your mind.

MAI is the only perfume in the Inspire collection and the only one in the house with saffron, one of the most expensive spices in the world. It also carries neroli and styrax, notes that appear in no other GHALYA perfume.

Every GHALYA perfume is an Eau de Parfum. Apply it to moisturised skin, on the wrists, the neck and behind the ears, without rubbing.

Once payment is confirmed, we pack your order within 1 to 3 business days. The carrier's time depends on your CEP. As soon as the order ships, you receive the tracking code by email.

Yes. You have 7 calendar days from delivery to change your mind without giving a reason. We pay the return shipping and refund everything, including the shipping you paid. If the product is defective, you have 90 days to exchange it. Up to 15 days after delivery, you can swap it for another fragrance once per order, as long as it is still sealed; shipping for that swap is on you. Write to contato@ghalyaperfumes.com with your order number.

Yes. Until the order ships, cancelling is free and you get a full refund. Just contact us through any of our channels.

On WhatsApp at +55 21 98323-4431 or by email at contato@ghalyaperfumes.com, Monday to Friday, 9am to 6pm (Brasília time). On Instagram, we are @ghalya.official.